Your reputation, and your dental practice’s reputation is extremely important, and managing your reputation online is important to us. Like most businesses, your dental practice can grow, and easily drive potential patients away based off word of mouth reviews and online reviews.
What does your online presence say about your dental practice?
Unmanaged, negative reviews on Facebook, Google+, Yelp and your website can be damaging to your business. The worst thing that can happen is that these reviews go unseen, are deleted, or your practice chooses to ignore or retaliate in response.
Maintaining an online reputation isn’t easy, but our team helps!
We do regular reviews of your dental practice on the web and if a negative review does pop up, we work with you and your team to ensure that everything is handled professionally and hopefully the miscommunication / misunderstanding can be resolved. At the end of the day, your practice can work out the issue with the patient and both parties are happy. It’s important that potential patients see a professional representation of your practice online. This lets them know that you’re a professional clinic which offers quality products and services and views an unhappy patient as something that needs to be resolved promptly.
If you would like assistance monitoring and managing your reputation online, call us today to find out how our team can help!